Agromedicine — The Faculty of Medicine, University of Jember (FK UNEJ), organized an English Speaking Class for Academic Administration & Student Service Support training over two days, from June 25 to 26, 2025. The program was held in the FK UNEJ Accreditation Room and was attended by administrative staff responsible for academic services and educational laboratory support.
This training is part of FK UNEJ’s strategic efforts to prepare for the upcoming launch of the International Undergraduate Program (IUP). In this initiative, English proficiency is a crucial requirement, particularly for staff who will interact directly with international students and provide academic services aligned with global standards.
The training focused on practical conversational skills within academic and laboratory service contexts. Participants were trained to use English actively and confidently, from welcoming international guests and providing academic information to responding to technical inquiries related to laboratory facilities and services.
The sessions were led by two experienced instructors from the Academic Development Unit (UPA) Language Center: Nurhadianty Rahayu, S.S., M.A. from the Faculty of Humanities, and Ilzam Mahfudurido, S.Pd., M.Li. from the Institute for Learning Development and Quality Assurance (LP3). Both instructors delivered intensive guidance using a communicative approach that was easy to understand and directly applicable to daily tasks.
Participants showed great enthusiasm throughout the sessions, particularly during simulation activities involving service scenarios conducted in English. Several participants confidently volunteered to perform spontaneous role-plays in front of their peers.
According to the Dean of FK UNEJ, Dr. dr. Ulfa Elfiah, M.Kes., Sp.BP-RE., Subsp.L.B.L.(K), this activity reflects the institution’s readiness to welcome international students. “Quality service begins with effective communication. Therefore, English proficiency is essential in delivering professional academic and laboratory services,” she stated.
This program also contributes to human resource development within the framework of integrity zone development and campus internationalization. FK UNEJ remains committed to continuously enhancing the capacity of its administrative staff to meet global challenges in higher education, particularly in the medical field.
The training concluded with an evaluation and reflection session, where participants provided positive feedback and expressed hope that similar programs would be conducted regularly to maintain and further improve their English communication skills.
Through this initiative, FK UNEJ continues to strengthen its readiness to implement a competitive and impactful international program, ensuring that all supporting elements are well-prepared in terms of language proficiency, service quality, and work culture.
Author: AKR